Summary: You love to share what you know but you’ve come to realize that sometimes you may do more talking than listening. You struggle in just sitting quietly as the other person talks. You want to learn strategies to expand your listening abilities. This session will provide valuable tools you can utilize immediately to listen in ways that the other person feels you truly heard what they had to say. As a result, you will have more meaningful conversations with your peers and those you lead, which can lead to improved outcomes compared to when you do all the talking. What Your Will Learn: Know why it is important to be an effective listener Learn 3 new tools/techniques to expand your listening capability Experience the benefits when someone truly listens to you PMI PDU Category: Leadership – 1 PDU Activity Code: IPC2018-S23
